Registry Support Specialist

Description:

MISSION

Children need to spend their most critical years with dedicated, educated, trained, and well-compensated individuals in order to thrive. The New York Early Childhood Professional Development Institute leads the work to establish and implement an early childhood workforce system to ensure funding, standards and competencies, career development resources, qualifications and credentials, professional development (training and strengths-based coaching), and program quality assurance and improvement for individuals who work with young children throughout New York. Housed at the City University of New York, the Institute is a fast-paced, dynamic public/private partnership that is committed to the early childhood workforce across New York State.

GENERAL DESCRIPTION

The Aspire Registry is New York’s early childhood workforce data system and is part of New York Works for Children, the state’s integrated early childhood professional development system. The Registry Support Specialist is responsible for providing key support to maintain daily operations of The Aspire Registry.

The Aspire Registry is a web-based system that helps early childhood providers track and plan their ongoing professional development and education. The Registry Support Specialist will report to The Aspire Registry Administrator and work in a collaborative environment with a diverse team of professionals.

Responsibilities:

• Provide customer support to our Registry members through e-mail and phone.
• Review documentation from registry members and verify information in the database and/or
• document management system
• Classify coursework from college transcripts and assign related information from training certificates
• Enter and verify data with attention to detail
• Other duties as assigned by the Registry Administrator or Registry Associates

Other Duties

• Attend staff meetings and trainings as required.
• Perform special projects and other duties as assigned.

Qualifications: