Center for Children’s Initiatives (CCI) seeks to advance the right of all children to start life with the best possible foundation of care, health and learning. With more than three decades of experience working with parents, professionals and policymakers, CCI continues to break new ground as a thought-leader and innovator, advancing best practices and strategic new investments and programs. Many know us in just one of our roles, supporting families, promoting excellence or driving effective policies. Our services to families and early childhood programs inform our policy initiatives and increase our effectiveness overall.
Parent Referral Specialist Full Time Immediate Hire
Salary: $32.000-36.000 (Commensurate with Experience); Full Benefits Package
Working under the direct supervision of the Coordinator of Parent and Provider services:
~~Job Duties & Responsibilities Includes:
Consultations via telephone and electronic means regarding child care options, quality indicators, regulatory requirements and the cost of child care
Assisting parents in developing child care plans to meet family needs
Data entry with 95% accuracy
Maintaining electronic log of client interactions
Attend community outreaches, agency fairs and meetings, including some weekends and/or evenings required
Attending program related meetings and professional development opportunities as assigned
~~Qualifications:
Associate’s Degree in Early Childhood Education, Counseling Human Services or related fields
Customer service or Counseling experience ( at least 2 years)
Knowledge of NYC’s public and private Child Care system a plus
Knowledge of child development and NYS/NYC child day care regulations a plus
Familiarity with social media platforms
Demonstrated experience in working with diverse audiences
Proficiency in the use of Microsoft office applications: Words and Excel
Excellent oral and written skills. Flexible and able to work in a fast paced environment
~~To Apply:
This position is based in NYC. Please email cover letter and resume to Joscelyn Wilson, at jwilson@ccinyc.org. Please type “Parent Referral Specialist” in the subject heading.
NO PHONE CALLS PLEASE
Center for Children’s Initiatives is an Equal Opportunity Employer (EOE)
Bilingual applicants are encouraged to apply
Visit us at: www.ccinyc.org